Retail Supervisor: Lead Sales & Team Performance

PUMA Gruppe; Carlsbad (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA in Carlsbad, CA is seeking a Retail Supervisor to lead store operations full-time, delivering exceptional customer experiences and achieving sales targets while upholding brand standards.

You will assist the Store Manager with recruiting, training, scheduling, payroll controls, inventory management, and merchandising. A 1–2 year background in apparel/footwear retail and strong teamwork are required; willingness to work evenings, weekends, and holidays is essential.

Qualifications

• 1–2 years of experience in a customer service retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals and work in a fast-paced team setting.
• Strong communication, leadership, and planning skills.

Responsibilities

• Provide high standards of customer experience and drive store KPIs.
• Assist Store Manager with recruitment, training and scheduling.
• Control payroll, inventory, and merchandising to maximize profitability.
• Ensure proper handling of incoming/outgoing merchandise and audits.

Skills

Customer service

Sales targets

Team leadership

Scheduling

Inventory control

Merchandising

Tools

MS Office

Retail software

POS systems

Job description

PUMA in Carlsbad, CA is seeking a Retail Supervisor to lead store operations full-time, delivering exceptional customer experiences and achieving sales targets while upholding brand standards.

You will assist the Store Manager with recruiting, training, scheduling, payroll controls, inventory management, and merchandising. A 1–2 year background in apparel/footwear retail and strong teamwork are required; willingness to work evenings, weekends, and holidays is essential.