Retail Supervisor — Lead, Growth & Employee Discounts

Converse; Somerville (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Product discounts

Employee events & sample sales

Growth opportunities

Job summary

Converse Somerville is hiring a Retail Supervisor to lead in-store service, mentor teammates and uphold Converse standards. You’ll engage customers, stock displays, and drive a welcoming shopping experience while working 40 hours per week including nights, weekends and holidays.

This full-time role in Somerville, MA offers an hourly wage of $21.50–$27.95, plus employee discounts and opportunities for learning and growth as described in the posting.

Qualifications

• Must be at least 18 (U.S)
• 1 year of retail or consumer service experience
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
• Able to work weekends, nights, and holidays as needed

Responsibilities

• Being enthusiastic, excited, and knowledgeable about Converse products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with SOLE to bring the consumer journey to life
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations

Job description

Converse Somerville is hiring a Retail Supervisor to lead in-store service, mentor teammates and uphold Converse standards. You’ll engage customers, stock displays, and drive a welcoming shopping experience while working 40 hours per week including nights, weekends and holidays.

This full-time role in Somerville, MA offers an hourly wage of $21.50–$27.95, plus employee discounts and opportunities for learning and growth as described in the posting.