Retail Supervisor in Training (Full Time)

FAST RETAILING CO., LTD.; Rhode Island; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Retail Supervisor in Training, where you will lead and inspire a group of Sales Associates to deliver exceptional customer service. This role is pivotal in ensuring that operational standards are met and that your team thrives in a supportive environment. You will be responsible for training and developing your team while managing inventory and customer interactions. This position offers a fantastic opportunity to grow within a forward-thinking company that values its employees and fosters a culture of excellence. If you're passionate about retail and leadership, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with employer matching

Paid Vacation

Paid Sick Leave

Flexible Spending Accounts

Commuter Benefits

Paid Holidays

Qualifications

• Strong communication skills for team training and development.
• Ability to calculate discounts and percentages effectively.

Responsibilities

• Motivate team to exceed sales goals and manage customer needs.
• Ensure brand standards and assist in training fitting room standards.

Skills

Customer Service

Team Training and Development

Communication Skills

Inventory Management

Sales Motivation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Retail Supervisor in Training (Full Time)

Location: Providence, Rhode Island

Time Type: Full Time

Posted On: Posted 4 Days Ago

Job Requisition ID: R00000004134812

Starting Salary: $17.50 / hour

Position Overview:

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible for helping train, oversee, and develop Sales Associates on store standards.

Key Responsibilities:

1. Motivates their team to meet and exceed sales goals.
2. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
3. Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met.
4. Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles, and the 6 Standard Phrases.
5. Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones.
6. Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.
7. Assists management in identifying issues in the store.
8. Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers.
9. Follows all company policy and procedures & notifies management of any infractions.
10. Assists with special projects as assigned by management.

Requirements:

1. High School Diploma or GED, Bachelor's Degree preferred.
2. Ability to train and develop a team with strong communication skills.
3. Ability to calculate figures and amounts such as discounts and percentages.
4. Ability to work a flexible schedule that meets the business needs, including evenings and weekends.

Full Time Availability Requirements:

1. Average 32 hours or more per week based on business needs.
2. Open availability on weekends (religious exemptions considered).
3. Limited to two restrictions on availability on weekdays (Mon-Fri).

Benefits:

Full-Time, hourly position, the Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability.
• Flexible spending and commuter benefits accounts.
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date.
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays.
• 401K (with employer matching).

For all employees, the Company provides:

• Commuter benefits accounts.
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays.
• 401K (with employer matching).

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.