Retail Supervisor in Training (Full Time)

UNIQLO; Providence (RI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Supervisor-In-Training to lead and inspire a team within a dynamic retail environment. This role emphasizes exceptional customer service, team development, and operational excellence. You will be at the forefront of ensuring that every customer has a memorable shopping experience while also guiding your team to meet and exceed sales goals. With a commitment to training and development, you will play a pivotal role in shaping the future of your team. If you thrive in a fast-paced environment and are passionate about retail, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Insurance

401K with Employer Matching

Paid Vacation and Sick Leave

Flexible Spending Accounts

Paid Holidays

Qualifications

• High School Diploma or GED required, Bachelor's Degree preferred.
• Strong communication skills to train and develop a team.

Responsibilities

• Motivate team to exceed sales goals and manage customer needs.
• Ensure brand standards and assist in training Sales Associates.

Skills

Team Training and Development

Strong Communication Skills

Basic Math Skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Position Overview:

Starting salary: $18.00 / hour

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible for helping train, oversee, and develop Sales Associates on store standards.

Key Responsibilities:

1. Motivates their team to meet and exceed sales goals
2. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
3. Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
4. Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles, and the 6 Standard Phrases
5. Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
6. Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
7. Assists management to identify issues in the store
8. Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
9. Follows all company policy and procedures & notifies management of any infractions
10. Assists with special projects as assigned by management

Requirements:

1. High School Diploma or GED, Bachelor's Degree preferred
2. Ability to train and develop a team with strong communication skills
3. Ability to calculate figures and amounts such as discounts and percentages
4. Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full Time Availability Requirements:

1. Average 32 hours or more per week based on business needs
2. Open availability on weekends (religious exemptions considered)
3. Limited to two restrictions on availability on weekdays (Mon-Fri)

Benefits:

Full-Time, hourly position, the Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)

For all employees, the Company provides:

• Commuter benefits accounts
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.