Retail Supervisor in Training (Full Time)

UNIQLO; Framingham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated team leader to drive sales and ensure operational excellence. In this dynamic role, you will inspire your team to exceed sales goals, maintain high standards of customer service, and manage inventory effectively. This position offers the opportunity to develop your leadership skills while working in a fast-paced environment. With a commitment to equal opportunity and a comprehensive benefits package, this role is perfect for those looking to grow their career in retail management. Join a company that values its employees and offers a supportive work culture.

Benefits

Medical, Dental, and Vision Coverage

401k Matching

Paid Parental Leave

Fertility Benefits

Life Insurance

Short-Term & Long-Term Disability Insurance

HSA/FSA

Employee Assistance Program

Paid Time Off

30% Employee Discount

Qualifications

• Strong communication skills to train and develop a team.
• Ability to manage inventory and ensure customer satisfaction.

Responsibilities

• Motivates the team to meet and exceed sales goals.
• Trains team on fitting room and cash wrap standards.

Skills

Team Management

Communication Skills

Customer Service

Inventory Management

Sales Goals Achievement

Education

High School Diploma or GED

Bachelor's Degree

Job description

Position Overview:

Starting salary: $20.50 / hour

Key Responsibilities:

1. Motivates their team to meet and exceed sales goals
2. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
3. Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
4. Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
5. Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
6. Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
7. Assists management to identify issues in the store
8. Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
9. Follows all company policy and procedures & notifies management of any infractions
10. Assists with special projects as assigned by management

Requirements:

1. High School Diploma or GED, Bachelor's Degree preferred
2. Ability to train and develop a team with strong communication skills
3. Ability to calculate figures and amounts such as discounts and percentages
4. Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full Time Availability Requirements:

1. Average 32 hours or more per week based on business needs
2. Open availability on weekends
3. Limited to two restrictions on weekday availability (Mon-Fri)

Benefits:

• Medical, Dental, and Vision Coverage
• 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute.
• Paid Parental Leave
• Fertility Benefits, including IVF
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• HSA/FSA
• Employees Assistance Program
• Paid Time Off
• Sick & Wellness Time Off
• 30% Employee Discount
• Commuter Benefits
• … and many more!

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.