Retail Supervisor - Full Time (Kansas City)

PUMA North America, Inc.; Kansas City (KS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a Store Manager for our location in Kansas City, Kansas. In this role, you will lead a team to ensure exceptional customer service and consistently meet sales targets while managing operational responsibilities.

Ideal candidates will have 1-2 years of experience in retail, preferably in apparel or footwear. The position offers a competitive pay range of $21.00 - $24.00, plus bonuses and benefits.

We prioritize equal employment opportunities and welcome candidates from all backgrounds.

Qualifications

• 1 - 2 years' experience in a retail environment, preferably in apparel/footwear.
• Proven ability to exceed sales goals and handle complex issues.
• Excellent communication and team collaboration skills.

Responsibilities

• Ensure high standards of customer experience consistent with PUMA's Brand Values.
• Achieve and exceed sales, KPIs, and profitability goals.
• Assist with recruitment, training, and development of team members.
• Manage inventory, merchandise opportunities, and physical counts.
• Maintain a safe and compliant shopping environment.

Skills

Customer service orientation

Sales goal achievement

Communication skills

Team player

Basic computer skills

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 - 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law. For additional information, please contact: [e-mail]