Retail Supervisor, FT (Pelican Bay)

Sunshine Ace Hardware; Pelican Bay (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Quarterly Bonuses

Paid Time Off

Medical, Dental & Vision Insurance

Disability, Critical Illness, Accident

401(k) Plan

401(k) Matching Contributions

Employee Assistance Program (EAP)

Job summary

Naples, FL (Pelican Bay Location) Sunshine Ace Hardware is seeking a Retail Store Supervisor to lead daily store operations in a full-time role at our Pelican Bay location. You will oversee the sales floor, front-end operations, and inventory while providing legendary customer service and maintaining safety and policy compliance.

Ideal candidates have a minimum 3 years of supervisory experience in retail, strong leadership and communication skills, and the ability to train and motivate

Qualifications

• Requires degree or equivalent experience with 3+ years supervisory experience.
• Strong leadership, communication, and organizational skills are essential.
• Spanish bilingual skills preferred but not required.

Responsibilities

• Provide legendary customer service and oversee front-end/ floor operations.
• Oversee sales floor and front-end to maintain awareness.
• Support inventory, receiving, back-of-house processes and safety practices.
• Balance cash office tasks and daily deposits.
• Train and develop associates to meet goals and standards.
• Assist in safety, security, and loss prevention awareness.

Skills

Leadership

Interpersonal skills

Verbal and written communication

Organizational skills

Multitasking

Guest relations

Team building

Basic math

Computer skills

Education

Associate degree in business/retail management

High school diploma or GED

Tools

Microsoft Office

Job description

Naples , FL (Pelican Bay Location)

Sunshine Ace Hardware

Retail Store Supervisor

Full Time

Your Role

• Provides legendary customer service to every customer, every time by being helpful, knowledgeable and friendly
• Performs all basic functions of floor associate and frontend as needed while demonstrating the S.A.L.E.S. skills/behaviors
• Effectively oversees the sales floor and frontend to ensure customer / associate awareness at all times
• Maintains effective and efficient operations in the manager and/or assistant manager’s absence to include associate/customer safety practices, injury and illness reporting, etc.
• Remains current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner
• Motivates and develops associates to meet goals/objectives
• Helps monitor and execute the store special order and online validation process
• Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock)
• Understands the basic functions of inventory, receiving, and other back of house processes.
• Oversees all cash office tasks that include daily balancing of safe, daily cash deposits, and ordering money
• Assists in providing awareness and training for safety and security including theft, robbery and loss prevention
• Oversees the execution of daily dept. checklist to ensure we are maintaining clean, fronted, signed, and in stock conditions for our customers

About You

• Associate degree in business, business management or retail management or a closely related field and a minimum of 3 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experience
• Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills.
• Ability to build relationships with customers and team
• Ability to stand and walk for extended periods of time
• Must be able to bend and stoop, grasp products, reach, pull and push, and climb ladders frequently
• Must be able to frequently lift loads up to 40 lbs. unassisted and able to push and pull carts with products over 40 pounds with assistance
• Bilingual (Spanish) verbal and written communication skills strongly preferred but not required
• Attain and maintain forklift operator’s certification if needed
• Must be able to have a flexible schedule and willing to shift with business needs. This includes a mixture of shifts from mornings, nights, and weekends to allow a full understanding of your business and work with all of your associates who may have a restrictive schedule.

Physical Demands

• Ability to stand and walk for extended periods of time
• Required to frequently sit, use hands to finger, handle or feel; and reach with hands and arms.
• Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling
• Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy products with assistance or team lift

Eligible Employees Also Receive

• Quarterly Bonuses
• Paid Time Off
• Medical, Dental & Vision Insurance
• Disability, Critical Illness, Accident Insurance
• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)

Sunshine® Ace Hardware is an alcohol and drug free workplace.

Sunshine® Ace Hardware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sunshine® Ace Hardware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.