Retail Supervisor - Drive Sales & Customer Experience

PUMA Group; Oklahoma City (OK); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking a Store Associate in Oklahoma City to deliver exceptional customer service and drive sales in a fast-paced retail environment.

You'll support daily store operations, handle merchandising, assist customers, and participate in maintaining a safe and welcoming shopping space. The role requires 1–2 years in retail, strong communication, and willingness to work evenings, weekends, and holidays.

Qualifications

• 1–2 years’ experience in a customer service-oriented retail environment.
• Ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• MS Office basics and retail software knowledge.
• Physical ability to lift/carry up to 30 pounds.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with brand values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through short- and long-term planning, expense control, and service.
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for handling and processing incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non-traditional hours; weekends, evenings, holidays; overtime may be required.

Skills

Customer service

Retail experience

Team player

Communication skills

Adaptability

MS Office basics

Retail software

Lifting 30 lbs

Tools

MS Office

Retail software

Job description

PUMA is seeking a Store Associate in Oklahoma City to deliver exceptional customer service and drive sales in a fast-paced retail environment.

You'll support daily store operations, handle merchandising, assist customers, and participate in maintaining a safe and welcoming shopping space. The role requires 1–2 years in retail, strong communication, and willingness to work evenings, weekends, and holidays.