Retail Supervisor & Customer Experience Leader

Perry Ellis International - Retail; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily retail operations and sales management, and to help ensure outstanding customer experiences and achievement of store goals.

You will assist with staffing, training sales associates, inventory, merchandising, and adherence to company directives, while maintaining a positive, energetic atmosphere across the team.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written communication skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented (outgoing, friendly, positive attitude).
• Must be able to move and/or lift up to 25 pounds.
• High school degree required.

Responsibilities

• Function as a role model with the customer at the top priority; respond to customer needs.
• Achieve excellent scores on secret shopper reports.
• Keep the store visually distinctive and impeccably maintained.
• Demonstrate awareness of store sales plans and results and contribute to business outcomes.
• Promote merchandise and share product knowledge with customers.

Skills

Retail experience

Verbal communication

Written communication

Customer service

Team collaboration

Education

High school degree

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily retail operations and sales management, and to help ensure outstanding customer experiences and achievement of store goals.

You will assist with staffing, training sales associates, inventory, merchandising, and adherence to company directives, while maintaining a positive, energetic atmosphere across the team.