Retail Supervisor

PUMA North America, Inc.; Somerville (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Ein dynamisches Einzelhandelsumfeld sucht einen engagierten Mitarbeiter, der leidenschaftlich daran interessiert ist, ein hervorragendes Kundenerlebnis zu bieten. In dieser Rolle werden Sie dafür verantwortlich sein, Verkaufsziele zu erreichen, das Team zu unterstützen und die Abläufe im Geschäft zu optimieren. Sie werden die Möglichkeit haben, in einem inspirierenden Team zu arbeiten, das die Werte von Leistung und Teamgeist verkörpert. Wenn Sie eine positive Einstellung und den Wunsch haben, in einem schnelllebigen Umfeld zu arbeiten, ist dies die ideale Gelegenheit für Sie.

Qualifications

• 1-2 Jahre Erfahrung im Einzelhandel, vorzugsweise in Bekleidung oder Schuhen.
• Nachweisliche Fähigkeit, Verkaufsziele zu übertreffen und komplexe Probleme zu lösen.

Responsibilities

• Sicherstellung eines hohen Kundenservice-Standards im Geschäft.
• Unterstützung des Store Managers bei Rekrutierung und Schulung.

Skills

Kundenservice

Verkauf

Kommunikationsfähigkeiten

Teamarbeit

MS Office

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for high-performing, results-driven Employees.
• Manage payroll control and service-driven scheduling to maintain a profitable location while providing excellent customer service.
• Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

YOUR TALENT

• 1-2 years of experience in a customer service-oriented retail environment, preferably in apparel or footwear.
• Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
• Strong team player with excellent communication skills.
• Quick learner with basic computer skills, including MS Office.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00/hour + Bonus + Benefits. (Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT embodies the values we seek: being driven in performance, vibrant in our legacy, together in team spirit, and authentic in individual talent. Applying is easy: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact: [e-mail]