Retail Supervisor

PUMA Group; Somerville (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team as a Retail Supervisor at a forward-thinking company that values SPEED & SPIRIT. In this engaging role, you will ensure a top-notch customer experience while driving sales and profitability. Your leadership will guide a team of dedicated employees, fostering a vibrant store atmosphere. With opportunities for growth and development, this position is perfect for those passionate about retail and eager to make an impact. Embrace the chance to be part of a globally recognized brand that champions diversity and inclusion.

Qualifications

• 1-2 years experience in retail, preferably in apparel/footwear.
• Proven ability to exceed sales goals and present information effectively.

Responsibilities

• Provide high standards of customer experience in-store.
• Assist in recruitment, training, and development of employees.

Skills

Customer Service

Sales Goals Achievement

Communication Skills

Team Player

Ability to Learn Quickly

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

MS Office

Job description

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SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
  
  

YOUR TALENT:

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly
  
  

The base pay for this position is $21.00 - $24.00/hour + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Manufacturing, Retail, and Retail Apparel and Fashion

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