Retail Supervisor

Goodwill Mid Michigan; Fenton (AL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

10 paid holidays

2 weeks paid vacation

1 week Personal Paid Time Off

Biweekly Direct Deposit

Medical, Dental AND Vision insurance

403b

Pet Insurance

AFLAC

Goodwill Academy training

Free Employee Assistance Programs

Job summary

Goodwill Industries of Mid-Michigan in Fenton, MI, is seeking a Full Time Retail Supervisor to lead our store team at 3150 Owen Rd. You will supervise staff, handle cash procedures, and ensure excellent customer service while upholding policies and safety.

This role offers a starting pay of $19.00 per hour plus a 20% employee discount, monthly bonus potential, and opportunities for career advancement within a mission-driven nonprofit.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Ability to use cash register and follow Goodwill policy and procedures.
• Ability to work full time; all shift availability and extra shifts as necessary.
• Must have Michigan Driver's License.
• Ability to lift and carry 35 pounds with or without help.
• Can stand six to eight hours a day.
• Ability to push, pull and operate a pallet jack.
• Problem solving and customer-service oriented mindset.

Responsibilities

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with cash register procedures, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Address customer concerns and complaints.
• Stock and display merchandise per company directive.
• Ensure the store appears well kept and organized.

Skills

Customer service

Cash handling

Team supervision

Problem solving

Education

High school diploma or GED

Tools

Pallet jack operation

Job description

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Goodwill Industries of Mid-Michigan is looking for a motivated, team-building individual to fill a Full Time Retail Supervisor position at our Fenton store located at 3150 Owen Rd in Fenton, MI.

$19.00 an hour plus 20% discount on in-store purchases

Monthly Bonuses Potential!

Career Advancement Opportunities!!

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Essential duties and responsibilities:

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

________________________________________________________________________________________

Think you've got what it takes?

• High school diploma or GED required.
• Do you have 1 year of customer service experience?
• Ability to use cash register and and follow Goodwill policy and procedures?
• Ability to work full time; all shift availability and extra shifts as necessary?
• Can you lift and carry 35 pounds with or without help?
• Can you reach, bend or stoop?
• Are you able to stand six to eight hours a day?
• Do you have a valid Michigan Drivers License?
• Ability to push, pull and operate a pallet jack.
• Must have telephone access.
• Can you problem solve quickly and efficiently?
• Are you pleasant, cheerful and professional?

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Benefits

I'm glad you asked!

• 10 paid holidays
• 2 weeks of PAID vacation
• 1 week Personal Paid Time Off
• Biweekly Direct Deposit
• Full-time Associates are eligible for Medical, Dental AND Vision insurance.
• 403b
• Pet Insurance
• AFLAC
• Goodwill Academy training to promote from within
• FREE Employee Assistance Programs

_______________________________________________________________________________________

Entry Level Retail Management with a purpose!

Goodwill's Mission: To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

DID YOU KNOW:

Our profits help fund programs that help people with obstacles in finding work so that they can go out into the world and be successful!

We recycle everything possible! In 2025, we kept over 7.7 million lbs. of STUFF from ending up in landfills!! That's a lot of stuff!

So... what are you waiting for? Join our team today!

Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance completing this online application, contact the Human Resources Department at 810-762-9960 or [e-mail]. Goodwill Industries of Mid-Michigan is an Equal Opportunity Employer.