Retail Supervisor

Goodwill Industries of Mid-Michigan; Burton (MI); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

10 paid holidays

2 weeks paid vacation

1 week paid PTO

Biweekly direct deposit

Medical, dental and vision insurance

Disability insurance (short and long)

403b

Pet insurance

AFLAC

Goodwill Academy training

Free Employee Assistance Program

Job summary

Goodwill Industries of Mid-Michigan is seeking a Full Time Retail Supervisor to lead the Burton store team and uphold excellent customer service. The role includes opening/closing duties, cash handling, loss prevention, and ensuring merchandise is well-displayed and the store looks its best.

Compensation starts at $17.00 per hour with a 20% in-store discount, plus potential monthly bonuses and advancement opportunities. Benefits include medical, dental and vision insurance, and more.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Ability to use cash register and follow policy and procedures.
• Ability to work full time; all shift availability and extra shifts as necessary.
• Must have the ability to lift and carry 35 pounds with or without help.

Responsibilities

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

Skills

Customer service

Cash handling

Communication

Education

HS diploma or GED

Tools

Cash register

Pallet jack

Job description

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Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill a Full TimeRetail Supervisor at our Burton Store Located at 4095 E Court St. (across from Courtland Center Mall) in Burton,MI.

$17.00 an hourplus20% discount on in-store purchases

Monthly Bonuses Potential!

Career Advancement Opportunities!!

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Essential duties and responsibilities:

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

________________________________________________________________________________________

Benefits?I'm glad you asked!

• 10 paid holidays
• 2 weeksof PAID vacation
• 1 week Personal Paid Time Off
• Biweekly Direct Deposit
• Full-time Associates are eligible for Medical, Dental ANDVision insurance.
• Short and Long term disability options.
• 403b
• Pet Insurance
• AFLAC
• Goodwill Academy training to promote from within
• FREE Employee Assistance Programs

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Think you've got what it takes?

• High school diploma or GED required.
• Do you have 1year of customer serviceexperience?
• Ability to use cash register and and follow Goodwill policy and procedures?
• Ability to work full time; all shift availability and extra shifts as necessary?
• Can you lift and carry35 pounds with or without help?
• Can youreach, bend or stoop?
• Are you able to stand six to eight hours a day?
• Do you have a valid Michigan Drivers License?
• Ability to push, pull and operate a pallet jack.
• Must have telephone access.
• Can you problem solve quickly and efficiently?
• Are youpleasant, cheerful and professional?

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Entry Level Retail Management with a purpose!

Goodwill's Mission: To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

DID YOU KNOW:

Our profits help fund programs thathelp peoplewith obstacles in finding work so that they can go out into the world andbe successful!

Werecycleeverything possible!In 2025, we kept over 7.7 millionlbs. of STUFF from ending up in landfills!! That's a lot of stuff!

So... what are you waiting for? Join our team today!

Go Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance completing this online application,contact the Human Resources Department at 810-762-9960 or [e-mail] Industries of Mid-Michigan is an Equal Opportunity Employer.