Retail Stylist, Madison Ave

Lafayette 148, Inc; New York (NY); On-site; USD 27,552 - 30,307; Full time

Job summary

Lafayette 148, Inc. in New York seeks a Stylist to represent the brand and deliver expert product and wardrobe advice, creating memorable client experiences. You will build and grow a client base, plan appointments, and drive repeat business to meet sales goals.

You will maintain deep client relationships, stay current on product lines, and support store operations, events, and merchandising to showcase the brand across all categories.

Qualifications

• 3+ years in premium to luxury selling environment.
• Existing client base preferred.
• Strong customer service and communication skills.
• Proficient with available technology.
• Able to work evenings, weekends and holidays.

Responsibilities

• Establish and maintains deep connection with clients and drives repeat business to achieve sales goals
• Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results
• Inform clients on in-store events and new product deliveries to enhance their experience
• Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
• Maintain broad product knowledge across all categories of the brand
• Address a client’s total wardrobe needs across all categories
• Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer
• Always puts the client first when resolving issues, exceeding expectations
• Support the operational functions within the store, including opening/closing procedures, inventory, and daily revenue reporting
• Maintain merchandising and visual presentation standards, supporting the training and development of Stylist

Skills

Customer service

Communication

Technology proficiency

Flexible schedule

Tools

POS system

Inventory software

Job description

The Stylist represents the brand image and is responsible for establishing, maintaining and growing a client base to achieve sales goal. The Stylist provides expert product and wardrobing advice while delivering a memorable client experience.

Responsibilities

• Establish and maintains deep connection with clients and drives repeat business to achieve sales goals
• Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results
• Inform clients on in-store events and new product deliveries to enhance their experience and increase engagement
• Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
• Possess broad range of product knowledge across all categories of the brand, takes initiative to stay informed to maximize selling potential
• Demonstrate the ability to address a client’s total wardrobe needs across all categories
• Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer
• Always puts the client first when resolving issues, exceeding expectations
• Support the operational functions within the store, operational functions may include: opening/ closing procedures, inventory, and daily revenue reporting
• Maintain merchandising and visual presentation standards, supporting the training and development of Stylist

Desired Background:

Experience:

• 3+ years’ experience of premium to luxury selling environment
• Existing client base/ book preferred

Skills:

• Strong customer service and communication (verbal and writing) skills
• Proficiency in utilizing available technology
• Must be flexible and have the ability work evenings, weekends and holiday schedules

Physical Requirements:

Ability to stand and walk for long periods of time, climb stairs/ladders, and occasionally bend or kneel to access merchandise.

Frequent use of hands and fingers to operate office equipment; constant communication and visual focus required.

Occasionally lift, carry, or move merchandise and fixtures weighing up to 25 lbs.

Pay Range:

The base pay range for this position is $20.00 - $22.00 hourly. Base pay offered may vary depending on skills, experience, and location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.