Retail Stylist & Customer Experience Associate (Flexible Schedule)

Tapestry; North Charleston (SC); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter benefits

Job summary

Kate Spade New York in Charleston, SC, part of the Tapestry family, is seeking a Retail Associate to greet guests, share product knowledge, and curate complete looks. You will guide customers through decisions and ensure a seamless checkout, while showcasing the brand's distinctive style across categories.

The role emphasizes strong selling skills, knowledge of the brand, and a collaborative work approach in a fast-paced luxury retail environment. Prior retail experience is preferred.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Provide styling advice, suggest add-ons, and create complete looks.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.

Skills

Customer service

Product knowledge

Interpersonal skills

Storytelling

Team player

Tools

POS system

Job description

Kate Spade New York in Charleston, SC, part of the Tapestry family, is seeking a Retail Associate to greet guests, share product knowledge, and curate complete looks. You will guide customers through decisions and ensure a seamless checkout, while showcasing the brand's distinctive style across categories.

The role emphasizes strong selling skills, knowledge of the brand, and a collaborative work approach in a fast-paced luxury retail environment. Prior retail experience is preferred.