Retail Store Team Leader — Lead, Develop & Drive Profit

External Ocean State Job Lot; Northbridge (MA); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous PTO

45 hour work week

Health & Wellness Programs

Advancement opportunities

Job summary

Ocean State Job Lot is seeking a Store Team Leader to oversee all leadership responsibilities at a Massachusetts location, including hiring, development, P&L reporting, merchandising, and ensuring compliance with policies. You will guide store teams to deliver exceptional customer service while meeting financial targets.

The role requires prior retail management experience, strong leadership, and the ability to drive performance through coaching and strategic planning.

Qualifications

• Experience leading store teams in a retail environment.
• Strong communication and interpersonal skills for team development.
• Ability to drive store profitability through leadership and operations.

Responsibilities

• Lead and develop store associates and the store leadership team.
• Oversee staffing, onboarding, and performance development.
• Ensure merchandising, maintenance, and store presentation align with company standards.
• Drive store profits through effective leadership strategies and customer service excellence.
• Coordinate with Buyers and management to optimize operations and freight flow.

Skills

Leadership

Retail management

Communication

Tools

Google Workspace

Job description

Ocean State Job Lot is seeking a Store Team Leader to oversee all leadership responsibilities at a Massachusetts location, including hiring, development, P&L reporting, merchandising, and ensuring compliance with policies. You will guide store teams to deliver exceptional customer service while meeting financial targets.

The role requires prior retail management experience, strong leadership, and the ability to drive performance through coaching and strategic planning.