Retail Store Team Lead: Customer Service & Ops

Dollar Tree Stores; Neenah (WI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Neenah, WI is seeking an Assistant Store Manager to support store operations and customer service. The role involves leading associates, maintaining stock levels, and ensuring clean, organized sales floors.

The position emphasizes teamwork, strong communication, and a commitment to safe, positive store environments. Part-time hours and diverse responsibilities align with a fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and handle frequent walking, standing, bending, and lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain store fixtures, displays, and promotional materials.
• Assist in ordering merchandise, processing damaged goods, payroll and scheduling tasks, and loss prevention.
• Keep store areas well-stocked and organized, and protect assets including cash.
• Supervise, train, and develop store associates; maintain a safe and respectful environment.

Skills

Communication

Team environment

Customer service

Written skills

Interpersonal

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Neenah, WI is seeking an Assistant Store Manager to support store operations and customer service. The role involves leading associates, maintaining stock levels, and ensuring clean, organized sales floors.

The position emphasizes teamwork, strong communication, and a commitment to safe, positive store environments. Part-time hours and diverse responsibilities align with a fast-paced retail setting.