Retail Store Supervisor — Merchandising & Service Excellence

GOODWILL INDUSTRIES OF TULSA INC; Oklahoma; On-site; USD 25,000 - 39,000; Full time

Job summary

GOODWILL INDUSTRIES OF TULSA INC is seeking a management-level individual to assist in operating a store and support the Store Manager and Assistant Manager I. You will drive daily sales, oversee merchandising, supervise staff, and ensure a safe, customer-friendly shopping environment.

The role involves training, inventory control, and cash handling, with First Aid/CPR training required. This is a full-time, hourly position with benefits.

Qualifications

• Must have two years customer service experience, preferably in retail apparel management.
• Must have two years supervisory experience and merchandising skills.
• Must have insured vehicle for store-related travel.
• Must have home or cell phone.
• Must be 21 years of age.
• Must have a valid resident driver's license with a good driving record.
• Must be eligible for a positive outcome on required resident state criminal conviction background check.
• Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates.
• Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.
• Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.

Responsibilities

• Participates in the development and implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot.
• Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plan.
• Supervises employees in association with senior members of management and acts as the manager on duty in the absence of the Store Manager and the Assistant Manager I.
• Ensures that all employees provide friendly, courteous customer service and satisfaction.
• Supports the mission of Goodwill by employing and supervising persons with barriers to employment.
• Verifies quantity, quality and dollar value of merchandise received in the store; evaluates pricing and reports adjustments.
• Completes reports and documents submitted daily, weekly and monthly.
• Assists in inventory control and loss prevention under the Store Manager.
• Maintains security of cash and store receipts; handles bank deposits as authorized.
• Attends in-service trainings including First Aid/CPR.
• Performs cash register transactions.
• Open/close the store and address safety and facility issues.
• Coordinates housekeeping and recovery duties; ensures safety policies are followed.

Skills

Customer service

Supervisory experience

Merchandising

Education

High school diploma or equivalent

Ability to calculate figures and percentages

6-month training period

Job description

GOODWILL INDUSTRIES OF TULSA INC is seeking a management-level individual to assist in operating a store and support the Store Manager and Assistant Manager I. You will drive daily sales, oversee merchandising, supervise staff, and ensure a safe, customer-friendly shopping environment.

The role involves training, inventory control, and cash handling, with First Aid/CPR training required. This is a full-time, hourly position with benefits.