Retail Store Supervisor — Lead Customer Experience

Vans

Cerritos (CA)

On-site

USD 29,000 - 43,000

Part time

14 days+
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Job summary

Vans seeks a part-time Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach and develop associates, oversee daily operations, merchandising, and inventory flow, and help drive sales while upholding brand standards.

In this fast-paced retail role, you will stand in store, engage customers, mentor teammates, and ensure compliance with safety and operational procedures.

Qualifications

  • High School Diploma or equivalent is preferred.
  • Proven ability to drive results through store teams and exceed goals.
  • Strong coaching, mentoring, and leadership of diverse teams.
  • Clear verbal and written communication with all levels.
  • Able to multitask in a fast-paced retail environment.

Responsibilities

  • Lead by example and coach associates to deliver exceptional customer service.
  • Support opening/closing procedures, floor coverage, and task delegation.
  • Maintain visual merchandising standards and timely stock replenishment.
  • Partner with Store Manager to maximize profitability and foster inclusion.
  • Promote community engagement and uphold safety and policies.

Skills

Customer engagement
Sales leadership
Coaching
Communication
Store operations
Merchandising

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans seeks a part-time Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach and develop associates, oversee daily operations, merchandising, and inventory flow, and help drive sales while upholding brand standards.

In this fast-paced retail role, you will stand in store, engage customers, mentor teammates, and ensure compliance with safety and operational procedures.

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