Retail Store Supervisor: Elevate Service & Sales

FashionUnited; New York, Northern (NY, KY); Hybrid; USD 29,000 - 49,000; Full time

Benefits offered by this job

401K match

Five hours of paid volunteer time per月

Product discount of 60%

Paid Family Leave

Job summary

Levi's Store on Staten Island, NY is seeking a Full‑Time Retail Supervisor to lead a fast‑paced team and deliver exceptional customer service while driving sales and brand standards.

You will coach and train associates, manage daily store operations, handle cash procedures, and collaborate with store management to meet goals. This role requires flexible availability including evenings, weekends and holidays, with strong leadership and reliability.

Qualifications

• Progressive retail leadership experience and proven skills in supervising, coaching and training.
• Ability to work a flexible schedule to meet the needs of the business.
• Excellent communication and customer service skills.

Responsibilities

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs.
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Works with the Store Manager and Assistant Store Manager to meet or exceed sales and performance goals daily.
• Supervises store team in the absence of another member of management.
• Comply with all Levi's Stores policy and programs.

Skills

Retail leadership

Supervising

Coaching

Training

Customer service

Education

High school diploma or GED

Job description

Levi's Store on Staten Island, NY is seeking a Full‑Time Retail Supervisor to lead a fast‑paced team and deliver exceptional customer service while driving sales and brand standards.

You will coach and train associates, manage daily store operations, handle cash procedures, and collaborate with store management to meet goals. This role requires flexible availability including evenings, weekends and holidays, with strong leadership and reliability.