Retail Store Supervisor & Customer Experience Leader

Gap; Round Rock (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k)

Employee stock purchase plan

Health/dental/vision insurance

Job summary

Gap in Round Rock, TX is seeking a store associate to support the leadership team and deliver a best-in-class customer experience. You will model selling behaviors, educate customers about loyalty programs, and collaborate with the team to keep the store running smoothly.

Join a iconic American brand and help drive sales while flexibly adapting to holiday, evening, overnight and weekend shifts. You will be part of a diverse, inclusive Gap team focused on growth and service.

Qualifications

• Provide exceptional customer service and educate customers about loyalty programs.
• Maintain in-store standards and support sales leader during non-peak hours.
• Be flexible with schedule including evenings, weekends and holidays.
• Be able to lift up to 30 pounds and move around store, stockroom, and office.

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs.
• Model and teach selling behaviors to deliver a best-in-class customer experience.
• Support store leadership and collaborate with team to complete tasks timely.
• Lead product lifecycle expertise.
• Open/close checklists and after-hours tasks.
• Leverage omni-channel for a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Customer service

Communication

Tech literacy

Flexibility

Physical stamina

Job description

Gap in Round Rock, TX is seeking a store associate to support the leadership team and deliver a best-in-class customer experience. You will model selling behaviors, educate customers about loyalty programs, and collaborate with the team to keep the store running smoothly.

Join a iconic American brand and help drive sales while flexibly adapting to holiday, evening, overnight and weekend shifts. You will be part of a diverse, inclusive Gap team focused on growth and service.