Retail Store Supervisor – Customer Experience Lead

VF Polska Distribution Sp. z o.o.; Petaluma (CA); On-site; USD 31,000 - 41,000; Part time

Benefits offered by this job

Part-time or internship

Job summary

Vans is seeking a Supervisor to lead store operations and deliver exceptional customer service in our Petaluma location. You will coach associates, monitor KPIs, and ensure visual merchandising aligns with brand directives. This is a part-time or internship position with an hourly pay range.

Key duties include opening/closing procedures, stockroom support, and community engagement initiatives while upholding safety standards and policies.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Strong communication and interpersonal skills to influence across all levels.
• Ability to coach and develop team members for high customer engagement.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.

Skills

Retail leadership

Customer engagement

Coaching

Visual merchandising

Stockroom operations

Training onboarding

Tools

Retail software tools

Job description

Vans is seeking a Supervisor to lead store operations and deliver exceptional customer service in our Petaluma location. You will coach associates, monitor KPIs, and ensure visual merchandising aligns with brand directives. This is a part-time or internship position with an hourly pay range.

Key duties include opening/closing procedures, stockroom support, and community engagement initiatives while upholding safety standards and policies.