Retail Store Shift Lead: Lead Ops & Customer Experience

Shoeteria; La Puente (CA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Paid Sick Time

Employee Merchandise Discounts

Supportive Team Environment

Opportunities for Skill Development &e

Job summary

Shoeteria in La Puente, CA is looking for a Retail Store Shift Lead to support daily store operations and deliver outstanding customer service. This part-time role offers opportunities to lead by example in a fast-paced retail environment.

The position requires 1–2 years in retail or customer service, with preferred leadership experience, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and growth potential are provided.

Qualifications

• 1–2 years of retail or customer service experience preferred.
• Prior sales, leadership, or supervisory experience is a plus.
• Availability to work evenings, weekends and holidays as needed.
• Strong customer service, communication, and basic math skills.

Responsibilities

• Provide customers with accurate information about store products and services.
• Support customer inquiries and requests in person and by phone.
• Handle daily store opening and closing procedures.
• Oversee and coordinate sales floor activities for efficient operations.
• Welcome customers and deliver courteous, professional assistance.
• Keep sales floor, stock areas and displays clean and organized.

Skills

Retail experience

Customer service

Leadership experience

Communication

Job description

Shoeteria in La Puente, CA is looking for a Retail Store Shift Lead to support daily store operations and deliver outstanding customer service. This part-time role offers opportunities to lead by example in a fast-paced retail environment.

The position requires 1–2 years in retail or customer service, with preferred leadership experience, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and growth potential are provided.