Retail Store Sales Specialist

AMCI Global; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance incentives

Benefits and total compensation

Job summary

AMCI Global, in partnership with Porsche Cars North America, operates the Porsche Experience Center (PEC) Atlanta. The Retail Store Sales Specialist supports the Retail Store Manager in store operations, visual merchandising and delivering an outstanding guest experience aligned with the PLX brand.

The role focuses on converting visitors to clients, maintaining an inviting retail environment, and providing in-depth product information to drive sales while adhering to security, inventory, and

Qualifications

• Minimum high school diploma.
• Experience in retail, service or hospitality environment.
• Experience in fashion industry preferred.

Responsibilities

• Provide and maintain exceptional customer service.
• As brand ambassador, convert walk-in traffic into clients, creating excitement and desire around the product.
• Build relationships with clients.
• Ensure the store is clean and in pristine condition in coordination with the PEC Facility team.
• Must be able to use Point of Sale and Back Office systems (Erply POS, Erply Back Office SAP and Adyen).
• Align with PLX brand standards and merchandise guidelines.
• Set up Planograms and merchandise displays per guidelines.

Skills

Customer service

Sales skills

Communication

Teamwork

Attention to detail

Education

High school diploma

Tools

Erply POS

SAP

Adyen

Job description

The Opportunity…

AMCI's deep understanding of the automotive industry anchors effective driving and product experiences, dealer education, media events, and sponsorship activation worldwide. We provide key insights and solutions for manufacturers and retailers to navigate the industry's transformation and differentiate its winners. With over 15 million in-vehicle experiences, AMCI is unrivaled in the field. From the latest EVs to the most iconic legacy brands, no company has been handed the keys to more vehicle launches and driving events.

The Porsche Experience Centers (PEC) are a brand immersion destination for automobile enthusiasts. They offer the ability for guests of all ages to take in the heritage of the brand, experience the Porsche lifestyle and the thrill of the drive, allowing Porsche to build connections with people from all walks of life.

AMCI is contracted by Porsche Cars North America (PCNA) to deliver the management of core operations for the PEC: drive, logistics, events, marketing and customer experience.

The Retail Store Sales Specialist will support the Retail Store Manager in store/visual merchandising and overall operations at the Porsche Experience Center (PEC) Atlanta. The Retail Store Sales Specialist has experience in client service and is inspired by fashion as well as the Porsche brand and its history. The Retail Store Sales Specialist delivers customer service that exceeds expectations to increase sales conversions, drive business and maintain a sustainable business at the PEC.

How You’ll Contribute…

Customer Service and Sales

• Provide and maintain exceptional customer service
• As brand ambassador, convert walk-in traffic into clients, creating excitement and desire around the product
• Build relationships with clients
• Ensure the store is clean and in pristine condition in coordination with the PEC Facility team
• Must be able to use Point of Sale and Back Office systems. (Erply POS, Erply Back Office SAP and Adyen Payment Platform)
• Align with PLX brand standards and merchandise guidelines
• Set up Planograms and merchandise displays per guidelines
• Work with Accessories Team, PEC and PLX to ensure availability of merchandise
• Replenish, price and size merchandise after sales are processed.

Store Operation

• Place orders with the Porsche Distribution Centers on new/reorders for inventory in alignment with the Store Manager
• Assists in the execution of store operational requirements in coordination with PEC
• Secure merchandise by implementing security guidelines
• Maintain the stability and reputation of the store by complying with legal requirements
• Must be able to use inventory system – SAP ordering/returning process
• Support Retail Store Manager in shifts to prevent overtime
• Support Retail Store Manager in providing in-depth product information to assist in monthly reporting
• Assist manager to identify and resolve issues and problems

What We’re Looking For…

• Minimum high school diploma
• Experience in retail, service or hospitality environment
• Experience in fashion industry preferred
• Excellent customer service and focus
• Self-starter with team-player approach
• Selling to customer needs
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Expert and professional communication skills
• High energy level
• Dependable and accountable
• Planning and self-organizational skills
• Highly innovative and motivated by a continuous improvement mindset
• Professional and polished appearance
• Ability to work in a fast-paced retail environment
• Computer and internet savvy

Other Requirements…

• Full-time hourly (40 hours per week)
• Must have seven-day work week flexibility

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above, and job scope and responsibilities are subject to change.

AMCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

This is full time hourly position. This role may also include performance-based incentives, benefits, and other perks as part of the total compensation package.