Retail Store Ops Leader | Mission-Driven Growth

Goodwill-SAN-Antonio; Laredo (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and oversee donation operations while ensuring safety and excellent customer service. You will mentor staff, manage scheduling, and drive revenue and efficiency in line with mission goals.

The role requires a High School diploma, 3+ years in retail/production supervision, and strong Microsoft Office skills. A college background in management is a plus, and growth through internal advancement is encouraged.

Qualifications

• Requires high school diploma; some college preferred; bachelor’s degree a plus.
• Experience supervising production/retail with quality and productivity processes.
• Strong Microsoft Office skills (Word/Excel/Outlook) and ability to train staff.

Responsibilities

• Lead retail store teams and donation operations to meet goals.
• Foster a culture of safety, ethics and high customer service standards.
• Develop staffing models, scheduling, and performance reviews for team members.

Skills

People leadership

Customer service

Safety compliance

Staff training

Education

High School diploma

Some college preferred

Bachelor's degree in management (plus)

Tools

Microsoft Office

Job description

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and oversee donation operations while ensuring safety and excellent customer service. You will mentor staff, manage scheduling, and drive revenue and efficiency in line with mission goals.

The role requires a High School diploma, 3+ years in retail/production supervision, and strong Microsoft Office skills. A college background in management is a plus, and growth through internal advancement is encouraged.