Retail Store Operations & People Leader

Macy's; Marlborough (MA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withMental

Tuition reimbursement

Job summary

Macy's Marlborough is seeking a Manager, Business Administration to lead essential activities and drive efficient store operations. The role focuses on interviewing, hiring, staffing, scheduling, and administrative functions to ensure the store runs smoothly.

Responsibilities include overseeing training, onboarding, performance management, and adherence to budgets and P&L targets, while maintaining a safe, customer-focused shopping environment.

Qualifications

• 3-5 years of management experience in a retail store.
• Heavy lifting and physical activity required.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Lead store staffing, hiring, training, and performance management.
• Oversee store operations, budgets, cash office, and payroll-related tasks.
• Drive profitability by maximizing sales and controlling expenses.
• Guide onboarding, coaching, and development of direct reports.

Skills

Leadership

Operations

Recruitment

Training

Communication

Customer focus

Education

High School diploma or equivalent

Job description

Macy's Marlborough is seeking a Manager, Business Administration to lead essential activities and drive efficient store operations. The role focuses on interviewing, hiring, staffing, scheduling, and administrative functions to ensure the store runs smoothly.

Responsibilities include overseeing training, onboarding, performance management, and adherence to budgets and P&L targets, while maintaining a safe, customer-focused shopping environment.