Retail Store & Operations Leader — Wireless Experience

Icon Fitness; Roanoke (VA); On-site; USD 38,000 - 68,000; Full time

Job summary

Exclusive Wireless in Roanoke, VA is seeking a Retail Store and Operations Manager to coach, lead and train the sales team with the goal of delivering the best customer service experience.

You will hold one-on-one coaching sessions, motivate staff to hit business and individual goals, and oversee recruiting, hiring and development of successful store teams while ensuring store operations run smoothly.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and/or move up to 20 lbs
• Must be able to stand for long periods of time

Responsibilities

• As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience.
• You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.

Skills

Retail management

Recruiting

Customer service

Leadership

Coaching

Job description

Exclusive Wireless in Roanoke, VA is seeking a Retail Store and Operations Manager to coach, lead and train the sales team with the goal of delivering the best customer service experience.

You will hold one-on-one coaching sessions, motivate staff to hit business and individual goals, and oversee recruiting, hiring and development of successful store teams while ensuring store operations run smoothly.