Retail Store & Operations Manager: Lead, Coach & Grow Sales

Icon Fitness; Vinton (VA); On-site; USD 36,000 - 66,000; Full time

Job summary

Exclusive Wireless, Inc. in Vinton, VA seeks a Retail Store and Operations Manager to lead the sales floor and optimize store performance. You will coach and develop the sales team, drive customer satisfaction, and manage daily store operations to meet goals.

The role requires 2+ years in retail sales management, recruiting, and staff development, with strong communication and availability for evenings, weekends, and holidays. Bilinguals a plus.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Bilingual is a plus
• Must be able to lift and or move 20lbs

Responsibilities

• Coach, lead and train the sales team to deliver the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.

Skills

Retail sales management

Recruiting and hiring

Staff development

Coaching

Job description

Exclusive Wireless, Inc. in Vinton, VA seeks a Retail Store and Operations Manager to lead the sales floor and optimize store performance. You will coach and develop the sales team, drive customer satisfaction, and manage daily store operations to meet goals.

The role requires 2+ years in retail sales management, recruiting, and staff development, with strong communication and availability for evenings, weekends, and holidays. Bilinguals a plus.