Retail Store & Operations Leader — Coaching & Growth

Exclusive Wireless, Inc.; Roanoke (VA); On-site; USD 38,000 - 68,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Roanoke, VA. You will lead and coach the sales team to deliver exceptional customer service and drive store performance.

The role requires coordinating training, conducting one-on-one coaching sessions, and motivating staff to hit business and individual goals. Evening, weekend, and holiday availability is expected.

Qualifications

• Two years proven retail sales management experience (interactive sales process, commissioned sales).
• Two years of recruiting, hiring, and developing successful store sales teams.
• Ability to stand for long periods of time.
• Achieve sales and profit goals; analyze business needs and plan improvements.
• Market and advertise activities.
• Able to communicate with leadership staff.
• Availability to work evenings, weekends, and holidays.
• Lift/move up to 20 lbs.

Responsibilities

• Coaching, leading and training the sales team to provide the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Oversee store operations and ensure goals for sales and profit are met.

Skills

Retail sales management

Team leadership

Stamina

Sales analytics

Marketing

Communication

Flexibility

Lifting ability

Job description

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Roanoke, VA. You will lead and coach the sales team to deliver exceptional customer service and drive store performance.

The role requires coordinating training, conducting one-on-one coaching sessions, and motivating staff to hit business and individual goals. Evening, weekend, and holiday availability is expected.