Retail Store Operations Lead

Dollar Tree Stores; Washington (District of Columbia); On-site; USD 30,307 - 31,340; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Washington, DC is seeking a capable store associate to support daily operations, assist customers, and maintain merchandising standards. The role emphasizes teamwork, reliability, and a friendly, helpful approach to shoppers and coworkers.

The position involves stocking, opening/closing procedures, following corporate directives, and maintaining a clean, organized store environment to ensure a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom.
• Protect and secure all company assets including store cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness of areas.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Washington, DC is seeking a capable store associate to support daily operations, assist customers, and maintain merchandising standards. The role emphasizes teamwork, reliability, and a friendly, helpful approach to shoppers and coworkers.

The position involves stocking, opening/closing procedures, following corporate directives, and maintaining a clean, organized store environment to ensure a positive shopping experience.