Retail Store Operations Lead

Goodwill Industries of Tulsa; Glenpool (OK); On-site; USD 21,000 - 34,000; Full time

Job summary

Goodwill Industries of Tulsa is seeking a Store Manager/Assistant Manager II to oversee daily store operations in a full-time capacity. You will work with the Store Manager and the Assistant Manager I to ensure excellent customer service and efficient merchandising in compliance with Goodwill policies.

This management position requires two years of customer service and supervisory experience, a high school diploma, and a valid driver’s license.

Qualifications

• Two years customer service experience, preferably in retail apparel management.
• Two years supervisory experience and merchandising skills.
• Must have insured vehicle to be used for store-related travel.
• Must be 21 years of age.
• Must have a valid resident driver’s license, with a good driving record.
• Must be eligible for positive outcome on required resident state criminal conviction background check.
• Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates.

Responsibilities

• Participates in the development and implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot in assigned store.
• Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plan.
• Supervises employees in association with senior members of management and acts as the manager on duty in the absence of the Store Manager and the Assistant Manager I.
• Ensures that all employees provide friendly, courteous customer service and satisfaction.
• Supports the mission of Goodwill by employing and supervising persons with barriers to employment.
• Verifies quantity, quality and dollar value of merchandise received in the store. Evaluates pricing of goods and makes adjustments according to procedure.
• Completes all reports and documents on a daily, weekly and monthly basis.
• Assists in control of inventory and loss of merchandise.
• Maintains security of all cash and store receipts.

Skills

Customer service

Supervisory experience

Merchandising skills

Education

High school diploma

Job description

Goodwill Industries of Tulsa is seeking a Store Manager/Assistant Manager II to oversee daily store operations in a full-time capacity. You will work with the Store Manager and the Assistant Manager I to ensure excellent customer service and efficient merchandising in compliance with Goodwill policies.

This management position requires two years of customer service and supervisory experience, a high school diploma, and a valid driver’s license.