Assistant Store Manager: Lead Sales & Team Excellence

Goodwill Industries of Tulsa; Bixby (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill Industries of Tulsa is seeking an Assistant Manager I for our retail store. You will support the Store Manager in achieving sales targets, ensuring customer satisfaction, and smooth daily operations.

You will oversee the store in the absence of the Store Manager and lead a team of sales associates. You will help develop strategies to drive sales, maintain store standards, manage opening/closing, cash handling, inventory, and training.

Qualifications

• Minimum experience in a retail environment, preferably in a supervisory or assistant management role.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent customer service skills, with a focus on building and maintaining positive customer relationships.

Responsibilities

• Assist the Store Manager in achieving sales targets and KPIs by implementing effective sales strategies and providing exceptional customer service.
• Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
• Supervise and train a team of sales associates, providing guidance and support to ensure they deliver excellent customer service and meet sales goals.
• Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked.
• Contribute to the development and implementation of marketing and promotional activities to drive customer traffic and increase sales.

Skills

Leadership

Customer Service

Communication

POS Systems

Team Supervision

Education

Bachelor's degree in Business Administration

Tools

POS Software

Inventory Management System

Cash Handling Software

Job description

Goodwill Industries of Tulsa is seeking an Assistant Manager I for our retail store. You will support the Store Manager in achieving sales targets, ensuring customer satisfaction, and smooth daily operations.

You will oversee the store in the absence of the Store Manager and lead a team of sales associates. You will help develop strategies to drive sales, maintain store standards, manage opening/closing, cash handling, inventory, and training.