Retail Store Manager- Pine Lake

Sun Tan City, LLC; Lincoln (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the tanning salon sector is seeking a Salon Director to lead a dynamic team in delivering exceptional client experiences. This role is pivotal in managing salon operations, ensuring client satisfaction, and fostering a positive work environment. With opportunities for advancement and a supportive culture, you will thrive in a workplace where your contributions are valued. Join a company that prioritizes employee growth and offers competitive benefits, including flexible scheduling and performance bonuses. If you're passionate about leadership and client service, this is the perfect opportunity for you.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Basic computer skills are necessary for this role.

Responsibilities

• Lead a team to create exceptional client experiences.
• Manage salon operations, including cleanliness and staff performance.
• Drive company metrics and motivate the team.

Skills

Client Service

Problem-Solving

Organizational Skills

Leadership

Team Building

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discounts on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look good, feel good, and build confidence in themselves and who they are.

Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills for your career, with opportunities for advancement and leadership. We offer excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain an exceptional client experience. The Salon Director manages the overall operation of the salon, including supervising staff, making staffing decisions, ensuring client satisfaction, monitoring staff performance, handling maintenance issues, maintaining cleanliness, and managing safety and security. The role requires modeling and acting in accordance with Sun Tan City principles to deliver an outstanding client experience.

Tasks & Responsibilities

• Develop and coach employees to provide excellent client experiences.
• Address client concerns promptly.
• Set a positive example and maintain a calm demeanor during busy times.
• Ensure a client-first attitude by holding team members accountable for service quality.
• Drive company metrics through action plans and motivate the team using company programs.
• Promote the culture, values, and mission of Sun Tan City with integrity and honesty.
• Delegate responsibilities to ensure smooth operations.
• Maintain the cleanliness, sanitation, and organization of the salon.
• Manage staffing levels for employee development and operational needs.
• Adhere to wage and hour laws for non-exempt staff and minors.
• Use operational tools to plan and achieve excellence, including labor guidelines, reports, cash, and inventory management.
• Analyze financial reports to identify trends and address performance issues.
• Conduct regular performance assessments and set goals for sales improvement.
• Manage ongoing sales activities.
• The position requires a minimum 5-day workweek of 40 hours, with varying shifts based on business needs.

Experience

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service, problem-solving, organizational, and leadership skills.
• Team building and delegation skills.

Physical Requirements

• Ability to stand and walk for long periods.
• Ability to bend, lift, and perform cleaning functions.