Retail Store Manager (Non Driving Role) - Relocation Available

Charter Communications; Monroe (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead a passionate team in a vibrant retail environment. In this role, you will inspire your team to achieve their personal and professional goals while ensuring store success through exceptional customer service and relationship building. With a focus on collaboration and creativity, this position offers opportunities for career advancement and rewards based on performance. Join a supportive community that values growth and celebrates success, and help expand access to essential services in your community.

Benefits

Competitive Pay

Career Advancement Opportunities

Comprehensive Benefits

Supportive Teams

Qualifications

• 3-5 years of sales and customer service experience in retail.
• Intermediate knowledge of software programs like Excel, Word, and PowerPoint.

Responsibilities

• Inspire and develop a high-performing sales team.
• Build positive customer relationships and exceed operational metrics.

Skills

Sales Experience

Customer Service

Coaching and Development

Technical Skills

Education

Bachelor's Degree or Equivalent Work Experience

Tools

Excel

Word

PowerPoint

Job description

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, Mobile, TV, and Voice.

As a Retail Store Manager, you can expect to inspire your team, share your subject-matter expertise, and cultivate creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high-performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image, and exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience, including working inside a retail store environment and a high level of comfort with personal technology.
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods.
• Schedule: Flexibility to support store hours and travel as needed.

Preferred Qualifications

• Bachelor's Degree or equivalent work experience.
• Management experience: 1+ years.
• Telecommunications/wireless experience: 1-3 years.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: Opportunities for career advancement as our industry and technology evolve.
• Competitive Pay: Reap rewards through commissions, base salary, and incentives.
• Supportive Teams: Join a community that fosters networking, growth, and success.
• Total Rewards: Comprehensive benefits supporting your well-being and life stages.

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SRL402 2025-53720 2025

Here, employees don't just have jobs; they build careers. We offer a comprehensive pay and benefits package that rewards contributions, supports well-being, and provides value at every life stage.

A qualified applicant's criminal history, if any, will be considered in accordance with applicable laws, including local ordinances.

Get to Know Us

Charter Communications, known in the U.S. as Spectrum, includes brands like Spectrum Internet, TV, Mobile, and Voice, Spectrum Networks, Spectrum Business, and Spectrum Reach. Join our community of 95,000 employees serving over 31 million customers across 41 states. Watch this video to learn more.

Who You Are Matters Here

We are committed to reflecting our communities in our workforce and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn more about our inclusive culture.