Retail Store Manager — Lucrative Bonus & Perks

Cash America Pawn; Fremont (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, life and more

Earned Wage Access program

Unlimited commission potential

Vacation benefits after milestones

Tuition reimbursement up to $2,000/yr

401(k) plan participation

Pet insurance program

Employee discounts

FirstCash perks and discounts

Job summary

FirstCash Holdings, Inc. is seeking a Retail Store Manager to lead daily store operations and drive a customer-centric environment. The role offers a competitive wage plus a performance-based bonus and is located at our retail locations.

Strong leadership and financial acumen are essential for success. Ideal candidates have 2+ years of management experience and a track record in customer service, with capacity to manage inventory, loans, and staff development.

Qualifications

• Must be able to lift up to 50 pounds.
• Able to work extended periods and varied shifts including weekends/holidays.
• Demonstrated ability to supervise others.
• Ability to work with firearms and obtain certification.
• Flexibility to work at multiple locations as needed.
• Store Managers will work 45+ hours a week.

Responsibilities

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues.
• Monitor and assist in training Pawnbrokers to meet FirstCash standards.
• Recruit top talent through prescribed channels.
• Open and close the store, manage cash and assets, and protect company assets.
• Oversee inventory, loan management, merchandising, and store systems.
• Analyze financial statements and drive profitability.
• Ensure operating standards meet FirstCash standards.
• Monitor loan qualification and buying processes for value and integrity.
• Communicate clearly with employees about mission and objectives.
• Stay up-to-date on product knowledge.
• Perform other duties as assigned.

Skills

Management experience

Customer service

Team leadership

Communication

Education

High School Diploma or GED

Job description

FirstCash Holdings, Inc. is seeking a Retail Store Manager to lead daily store operations and drive a customer-centric environment. The role offers a competitive wage plus a performance-based bonus and is located at our retail locations.

Strong leadership and financial acumen are essential for success. Ideal candidates have 2+ years of management experience and a track record in customer service, with capacity to manage inventory, loans, and staff development.