Retail Store Manager: Lead Teams & Drive Results

Citi Trends, Inc.; Statesboro (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Job summary

Citi Trends is seeking a Store Manager in Statesboro, GA to lead daily operations, drive sales, and build a high-performing team.

You will oversee payroll, inventory, customer service, and compliance while coaching staff to achieve store goals in a fast-paced retail environment.

Strong leadership, communication, and a focus on customer experience are essential as you manage staffing and store performance in our community market.

Qualifications

• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Lead daily store operations to meet sales, profit objectives, and customer experience standards.
• Monitor sales performance and drive results.
• Maintain payroll, shrink control, and operating expenses.
• Ensure inventory controls, inventory transactions, and shrink prevention compliance.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Communication

People leadership

Organizational skills

Flexible schedule

Payroll management

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Statesboro, GA to lead daily operations, drive sales, and build a high-performing team.

You will oversee payroll, inventory, customer service, and compliance while coaching staff to achieve store goals in a fast-paced retail environment.

Strong leadership, communication, and a focus on customer experience are essential as you manage staffing and store performance in our community market.