Retail Store Manager: Lead Team, Merch & Customer Experience

Ollie; Bainbridge (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with immediate vesting

20% Associate discount

Bonus program (bi-annual & annual)

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Bainbridge, GA is seeking a Store Manager to lead the entire store operation and drive exceptional customer experiences. You will build and lead an Associate team focused on merchandising, service, and operational excellence, ensuring goals are met and standards upheld.

The role requires coaching, scheduling, and development of staff, strong financial oversight, and adherence to company policies.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Skills

Leadership

Customer service

Merchandising

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet in Bainbridge, GA is seeking a Store Manager to lead the entire store operation and drive exceptional customer experiences. You will build and lead an Associate team focused on merchandising, service, and operational excellence, ensuring goals are met and standards upheld.

The role requires coaching, scheduling, and development of staff, strong financial oversight, and adherence to company policies.