Retail Store Manager: Lead Team, Drive Results, PTO

Highland River Group dba Ashley; Marion (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

PTO

Health Benefits

Dental & Vision Benefits

Life Insurance

AD&D Insurance

Short Term Disability

401(k) with Company Match

Birthday Off

Employee Discounts

Employee Assistance Program

Professional Development

Job summary

The Highland River Group Ashley Furniture stores in Marion, OH, are expanding our leadership team. We seek engaging, results‑driven managers with retail experience to join our Management Team in Marion.

These roles require strong leadership, a passion for retail, and the ability to motivate and develop staff to meet and exceed customer expectations. Competitive compensation and benefits are offered.

Qualifications

• 3+ years proven experience in retail management, sales management or related field.
• Knowledge and experience in retail operations including commission sales processes.
• Proficient in math for handling transactions, inventory counts, reporting, etc.
• Strong written, verbal, presentation and communication skills are essential.

Responsibilities

• Coach, observe and train retail staff, ensuring effective employee orientation and ongoing development.
• Develop and execute store sales processes and goals.
• Oversee shift management to ensure smooth operations during peak hours.
• Implement sales strategies to achieve targets and improve performance.
• Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills.
• Foster a positive work environment that encourages teamwork, accountability and professional growth.
• Ensure compliance with company policies and procedures while maintaining a safe shopping environment.
• Ability to articulate ideas clearly and concisely to various audiences.
• Address customer issues or complaints professionally.
• Maintain professional appearance, image and attitude.

Skills

Leadership

Retail management

Sales management

Communication

Math & reporting

Job description

The Highland River Group Ashley Furniture stores in Marion, OH, are expanding our leadership team. We seek engaging, results‑driven managers with retail experience to join our Management Team in Marion.

These roles require strong leadership, a passion for retail, and the ability to motivate and develop staff to meet and exceed customer expectations. Competitive compensation and benefits are offered.