Retail Store Management (Marion, OH)

Highland River Group dba Ashley; Marion (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

PTO

Health Benefits

Dental & Vision Benefits

Life Insurance

AD&D Insurance

Short Term Disability

401(k) with Company Match

Birthday Off

Employee Discounts

Employee Assistance Program

Professional Development

Job summary

The Highland River Group Ashley Furniture stores in Marion, OH, are expanding our leadership team. We seek engaging, results‑driven managers with retail experience to join our Management Team in Marion.

These roles require strong leadership, a passion for retail, and the ability to motivate and develop staff to meet and exceed customer expectations. Competitive compensation and benefits are offered.

Qualifications

• 3+ years proven experience in retail management, sales management or related field.
• Knowledge and experience in retail operations including commission sales processes.
• Proficient in math for handling transactions, inventory counts, reporting, etc.
• Strong written, verbal, presentation and communication skills are essential.

Responsibilities

• Coach, observe and train retail staff, ensuring effective employee orientation and ongoing development.
• Develop and execute store sales processes and goals.
• Oversee shift management to ensure smooth operations during peak hours.
• Implement sales strategies to achieve targets and improve performance.
• Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills.
• Foster a positive work environment that encourages teamwork, accountability and professional growth.
• Ensure compliance with company policies and procedures while maintaining a safe shopping environment.
• Ability to articulate ideas clearly and concisely to various audiences.
• Address customer issues or complaints professionally.
• Maintain professional appearance, image and attitude.

Skills

Leadership

Retail management

Sales management

Communication

Math & reporting

Job description

The Highland River Group Ashley Furniture retail stores are ready to expand our leadership teams. We are looking for engaging, results‑driven managers with retail experience to join our Management Team in Marion, OH. These roles require strong leadership skills, a passion for retail, the ability to motivate and develop team members, and will be heavily involved in ensuring Highland River Ashley Furniture customer's expectations are met and exceeded.

Are you a sales driver who wants to work in a great culture? We just might be the right fit for you.

Duties

• Coach, observe and train retail staff, ensuring effective employee orientation and ongoing development
• Development and responsibility for the execution and accountability of all individual and store sales, processes and goals
• Oversee shift management to ensure smooth operations especially during peak hours
• Implement and manage sales processes and strategies to achieve store targets and improve overall performance
• Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills
• Foster a positive work environment that encourages teamwork, accountability and professional growth
• Ensure compliance with company policies and procedures while maintaining a safe shopping environment
• Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
• Ability to professionally address and resolve customer issues or complaints
• Maintain professional appearance, image and attitude

Experience

• 3+ years proven experience in retail management, sales management or related field
• Knowledge and experience in retail operations including commission sales processes
• Proficient in math for handling transactions, inventory counts, reporting, etc.
• Strong written, verbal, presentation and communication skills are essential for interacting with customers and staff alike

Benefits

• Competitive Pay
• Paid Time Off (PTO)
• Health, Dental and Vision Benefits, available on the first of the month following hire date
• Life and AD&D Insurance – 100% paid by employer
• Short Term Disability – 100% paid by employer
• 401(k) with Company Match
• Birthday Paid Day Off
• Employee Furniture and Mattress Discounts
• Employee Assistance Program
• Professional Development Program
• Promotions from within & much more