Retail Store Manager: Lead Sales & Customer Experience

Spectrum; Louisville (KY); Sur place; USD 45 000 - 62 000; Plein temps

Résumé du poste

Spectrum in Louisville, KY is seeking a Retail Store Manager to lead a dynamic team delivering outstanding service and achieving sales goals. You will guide and develop staff, maintain brand standards, and optimize store operations.

Requirements include a Bachelor's degree or equivalent experience, strong English communication, and proven retail leadership. This role involves monitoring inventory, training personnel, and ensuring a positive customer experience every day.

Qualifications

• Bachelor's degree or equivalent work experience.
• Excellent English communication skills in speaking and writing.
• Experience leading teams in a destination-style retail environment.
• Proven ability to drive sales and coach staff.
• Comfort with technology and handling multiple tasks in a retail setting.

Responsabilités

• Lead and motivate the retail team to exceed sales targets and maintain an organized store.
• Foster customer relationships by resolving escalations and using sales techniques to upsell.
• Ensure brand standards and exceptional customer care across the store.
• Monitor product knowledge and store performance, implementing improvements as needed.
• Manage staffing, scheduling, inventory, and loss prevention while coaching the team.

Connaissances

English proficiency

Leadership

Retail management

Sales coaching

Customer service

Technology literacy

Formation

Bachelor's degree or equivalent

Outils

POS systems

MS Office

Description du poste

Spectrum in Louisville, KY is seeking a Retail Store Manager to lead a dynamic team delivering outstanding service and achieving sales goals. You will guide and develop staff, maintain brand standards, and optimize store operations.

Requirements include a Bachelor's degree or equivalent experience, strong English communication, and proven retail leadership. This role involves monitoring inventory, training personnel, and ensuring a positive customer experience every day.