Retail Store Manager: Lead Sales & Customer Experience

Woodwind & Brasswind; Chesapeake (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Mental health support

Paid time off

Employee discount program

Tuition reimbursement

Job summary

Music & Arts stores in Chesapeake, VA seek a Retail Store Manager to run day-to-day sales and operations while upholding superior customer service standards. You will coach the sales team, manage payroll, recruit and train staff, and oversee institutional sales duties and rental services.

The role emphasizes product display, inventory analytics, and a strong customer-first approach. A background in retail, music experience, and passion for teaching music are valued assets.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• Preferred: 3-5 years retail experience.
• Musical experience and interest.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed to meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee payroll, recruiting, hiring and training of store employees.
• Execute operational tasks related to institutional sales and rental services for all accounts assigned.

Skills

Sales leadership

Staff coaching

Customer service

Payroll management

Education

High School Diploma or Equivalent

Job description

Music & Arts stores in Chesapeake, VA seek a Retail Store Manager to run day-to-day sales and operations while upholding superior customer service standards. You will coach the sales team, manage payroll, recruit and train staff, and oversee institutional sales duties and rental services.

The role emphasizes product display, inventory analytics, and a strong customer-first approach. A background in retail, music experience, and passion for teaching music are valued assets.