Retail Store Manager - Lead Guest Experience & Growth

DXL Group; North Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Store Manager to build lasting guest relationships by delivering an unmatched shopping experience. You will lead a sales team, meet store goals, and ensure exceptional service.

It requires a hands-on leader who coaches staff, maintains product knowledge across brands, and travels to neighboring locations as needed. High school diploma required; college degree a plus; prior store management and supervisory

Qualifications

• High school diploma or equivalent; college degree a plus.
• 2 years of experience in a Store Manager role.
• 4 years of experience in a supervisory role.
• Willingness to travel to neighboring store locations.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn needs and lifestyle.
• Ensure the store meets sales plans, while monitoring customer service, inventory, expense control and risk.
• Build a superior customer-focused sales team by coaching and training selling skills, behaviors, and operations.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel.

Skills

Store management

Leadership

Customer service

Sales coaching

Education

High school diploma or equivalent

College degree preferred

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Store Manager to build lasting guest relationships by delivering an unmatched shopping experience. You will lead a sales team, meet store goals, and ensure exceptional service.

It requires a hands-on leader who coaches staff, maintains product knowledge across brands, and travels to neighboring locations as needed. High school diploma required; college degree a plus; prior store management and supervisory