Guest-Experience Retail Assistant Manager

DXL Group; Palm Desert (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager who will coach a guest-focused sales team, ensure strong store performance and deliver an unmatched shopping experience.

You will train staff, meet sales plans, manage inventory and expenses, and build relationships with guests through knowledgeable product guidance and personalized service across our free-standing stores in Palm Desert.

Qualifications

• High school diploma or equivalent; college degree is a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement in a commission-oriented environment is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time and learning about needs and lifestyle.
• Assist Store Manager by meeting sales plans and monitoring customer service, inventory, expenses, and risk.
• Serve as a product knowledge expert to sell a broad range of apparel, including private labels, name brands, and tailored clothing.
• Provide ongoing coaching and training to build a superior customer-focused sales team.

Skills

Customer service

Coaching

Sales

Communication

Education

High school diploma

College degree a plus

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager who will coach a guest-focused sales team, ensure strong store performance and deliver an unmatched shopping experience.

You will train staff, meet sales plans, manage inventory and expenses, and build relationships with guests through knowledgeable product guidance and personalized service across our free-standing stores in Palm Desert.