Retail Store Manager - Lead & Elevate Customer Experience

Cricket Wireless LLC.; Cambridge (MA); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Life and Accidental Death Insurance

Employee discounts

Job summary

AT&T is seeking a Store Manager-2 in Cambridge, MA to lead daily store operations, coach a team of retail sales consultants, and drive sales while delivering an outstanding customer experience. You’ll oversee merchandising, product launches, and initiatives to meet targets, collaborating with store leadership and stakeholders.

The role includes paid training, leadership development, and competitive benefits.

Qualifications

• 3+ years of sales and/or customer experience in telecommunications or related industry.
• Excellent communication and leadership skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to lead and develop a team, oversee store operations.

Responsibilities

• Oversee all aspects of daily store operations.
• Manage merchandising and product launches to meet sales objectives.
• Coach and develop a team of retail sales consultants.
• Ensure customers experience best-in-class service and engagement.
• Collaborate with stakeholders on store initiatives.

Skills

Leadership

Communication

Sales experience

Telecom knowledge

Analytical skills

Collaboration

Job description

AT&T is seeking a Store Manager-2 in Cambridge, MA to lead daily store operations, coach a team of retail sales consultants, and drive sales while delivering an outstanding customer experience. You’ll oversee merchandising, product launches, and initiatives to meet targets, collaborating with store leadership and stakeholders.

The role includes paid training, leadership development, and competitive benefits.