Retail Store Manager — Lead a Dynamic Wireless Team

Arch Telecom; Middle Island (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive salary pay

Bonus earnings

Automatic raises when reaching attain­

Opportunities for career advancement

Discounted T-Mobile Cell Phone Plan

A culture of care & excellence

Health Benefits for Full TimeEmployees

Job summary

Arch Telecom is seeking an in-store Retail Store Manager to lead a high-energy sales team across our T-Mobile retail environment. You will champion customer experience, coach staff, and drive performance through hands-on leadership and strategic planning.

In this role you will oversee sales, inventory, programs, and new initiatives, demonstrate devices and services, and build lasting relationships with customers. A proven wireless sales background and strong communication skills are essential.

Qualifications

• Leadership!
• Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
• Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
• Being effective with operational, financial and performance management.
• Amazing communication skills, to your team and customers.
• Prior wireless sales experience.

Responsibilities

• Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
• Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Finally, you’ll make sure your store is always at its best!
• Approaching service and sales needs with patience, honesty and empathy.
• Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
• Build relationships with and partner with employees across channels, including business and customer service to:

Skills

Leadership

Sales leadership

Team leadership

Operational management

Communication skills

Wireless sales experience

Education

High school diploma or GED

Job description

Arch Telecom is seeking an in-store Retail Store Manager to lead a high-energy sales team across our T-Mobile retail environment. You will champion customer experience, coach staff, and drive performance through hands-on leadership and strategic planning.

In this role you will oversee sales, inventory, programs, and new initiatives, demonstrate devices and services, and build lasting relationships with customers. A proven wireless sales background and strong communication skills are essential.