Wireless Retail Store Manager — Lead a High-Impact Team

Paycom - ATS; New Jersey; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP

Bonus opportunities

Career advancement

Discounted mobile plan

Health benefits

Job summary

Arch Telecom is seeking a Retail Store Manager to lead a sales-focused team, drive store performance and ensure a superior customer experience across our network of stores. You will demonstrate the latest devices, guide customers through solutions, and manage store operations with a hands-on, energetic leadership style.

You will coach staff, build relationships with customers, and collaborate across channels to hit sales targets and deliver exceptional service.

Qualifications

• Must have proven leadership in a retail sales environment.
• Strong communication and interpersonal skills for customer interactions.
• Experience in wireless sales and upselling device/service plans is preferred.
• Ability to coach and develop a high-performing sales team.

Responsibilities

• Lead by example to drive store sales, inventory and programs.
• Demonstrate products and services and educate customers on solutions.
• Build relationships with customers and convert inquiries into sales.
• Oversee daily store operations and ensure excellent customer experience.
• Develop peers across channels and own the customer experience end-to-end.
• Identify small business opportunities and mentor team accordingly.

Skills

Leadership

Sales excellence

Customer service

Communication skills

Wireless sales experience

Team building

Education

High school degree or GED

Job description

Arch Telecom is seeking a Retail Store Manager to lead a sales-focused team, drive store performance and ensure a superior customer experience across our network of stores. You will demonstrate the latest devices, guide customers through solutions, and manage store operations with a hands-on, energetic leadership style.

You will coach staff, build relationships with customers, and collaborate across channels to hit sales targets and deliver exceptional service.