Retail Store Manager — Lead Wireless Tech Team

Arch Telecom; Fitchburg (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

ESOP

Competitive salary

Bonus earnings

Automatic raises

Career advancement opportunities

Discounted Wireless Plan

Health Benefits

Job summary

Arch Telecom, a national T-Mobile Preferred Retailer, seeks a Retail Store Manager to lead a Fitchburg, MA store and bring the T-Mobile brand to life. You will coach a sales team, demonstrate devices, manage inventory, and drive store performance while delivering outstanding customer experiences.

This role offers leadership growth, ESOP participation, competitive pay, bonuses, and health benefits for full-time staff.

Qualifications

• Must have strong leadership experience in a fast-paced sales environment.
• Excellent communication and interpersonal skills.
• Proven ability to develop and coach a sales team.
• Experience in wireless retail is preferred.

Responsibilities

• Lead store team to achieve sales goals and deliver exceptional customer service.
• Oversee daily store operations including inventory and programs.
• Demonstrate devices and services to customers and uncover needs.
• Build relationships with customers and drive repeat business.

Skills

Leadership

Sales leadership

Customer focus

Communication skills

Wireless sales experience

Team motivation

Education

High school diploma

Job description

Arch Telecom, a national T-Mobile Preferred Retailer, seeks a Retail Store Manager to lead a Fitchburg, MA store and bring the T-Mobile brand to life. You will coach a sales team, demonstrate devices, manage inventory, and drive store performance while delivering outstanding customer experiences.

This role offers leadership growth, ESOP participation, competitive pay, bonuses, and health benefits for full-time staff.