Retail Store Manager: Lead a Diverse, High-Impact Team

Lex; Manhattan Beach (CA); On-site; USD 54,000 - 88,000; Full time

Benefits offered by this job

Stock programs

Discounted products

Education reimbursement

Job summary

Apple Store in Manhattan Beach is seeking a Store Manager to lead a high-performing team, coach staff, and drive exceptional customer service. You’ll partner with leadership to align with business priorities, recruit and develop talent, and model inclusive leadership across the store.

The role emphasizes hands-on Floor Leadership, with responsibilities for daily operations, policy adherence, and protecting confidential information.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be proficient in written and spoken English (sign language supported).
• Have experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high‑performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Skills

Leadership

Customer service

English proficiency

Job description

Apple Store in Manhattan Beach is seeking a Store Manager to lead a high-performing team, coach staff, and drive exceptional customer service. You’ll partner with leadership to align with business priorities, recruit and develop talent, and model inclusive leadership across the store.

The role emphasizes hands-on Floor Leadership, with responsibilities for daily operations, policy adherence, and protecting confidential information.