Retail Store Manager – Farm & Grocery Ops

ballerinafarm; Midland Farms (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Parental Leave

Job summary

Ballerina Farm is seeking an experienced Retail Manager to oversee the Utah retail stores in Midway and Kamas. This on-site role drives overall operations, customer experience, staffing, inventory, and merchandising across locations.

The ideal candidate will lead a team of supervisors and associates, foster a strong store culture, and ensure safety, compliance, and exceptional service. This full-time position emphasizes hands-on leadership in a fast-paced retail environment.

Qualifications

• 5+ years of progressive retail management experience, preferably within grocery, specialty retail, food service, or hospitality.

Responsibilities

• Lead the overall operation of the Midway & Kamas retail stores, ensuring an exceptional customer experience and efficient daily operations.
• Provide leadership, coaching, and accountability to retail supervisors and retail associates, fostering a culture of teamwork, professionalism, and continuous improvement.
• Build a positive, engaging work environment where employees feel valued, supported, and empowered to succeed.
• Recruit, interview, hire, onboard, and develop retail team members in partnership with Human Resources.
• Coach employees and supervisors through performance management, employee development, recognition, and corrective action as needed.
• Serve as a visible leader on the sales floor, providing support, direction, and coaching while maintaining a high standard of customer service.
• Oversee store performance by monitoring operational metrics, sales, labor, inventory, and overall business results.
• Partner with supervisors to ensure scheduling, merchandising, inventory management, and daily store operations are executed effectively and consistently.
• Ensure all food and grocery operations comply with company standards, health department regulations, and food safety requirements.
• Maintain a clean, organized, safe, and well-stocked retail environment.
• Collaborate with company leadership on promotions, seasonal initiatives, operational improvements, and business objectives.
• Address customer concerns professionally and effectively while creating positive resolutions.
• Promote clear communication, collaboration, and accountability across the team.
• Identify opportunities to improve operational efficiency, employee engagement, and the overall customer experience.
• Perform other duties as assigned.

Skills

Retail leadership

Team development

Operational acumen

Food & grocery experience

Communication skills

Tools

POS systems

Inventory management software

Microsoft Office

Google Workspace

Job description

Ballerina Farm is seeking an experienced Retail Manager to oversee the Utah retail stores in Midway and Kamas. This on-site role drives overall operations, customer experience, staffing, inventory, and merchandising across locations.

The ideal candidate will lead a team of supervisors and associates, foster a strong store culture, and ensure safety, compliance, and exceptional service. This full-time position emphasizes hands-on leadership in a fast-paced retail environment.