Retail Store Manager - Empire

Buff City Soap; Sioux Falls (SD); On-site; USD 40,000 - 60,000; Full time

Job summary

Buff City Soap is seeking a Store Manager who will lead a team to ensure exceptional client experiences and operational excellence. The role involves overseeing staff, client satisfaction, and store operations while fostering a positive workplace culture. Ideal candidates will possess management experience and leadership skills to thrive in a fast-paced retail environment.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Ability to manage effectively in a fast-paced environment.
• Basic computer skills expected.

Responsibilities

• Coaching employees for excellent client experiences.
• Managing stock and ensuring store conditions.
• Driving company metrics and managing staffing levels.

Skills

Client service

Leadership

Problem-solving

Organizational skills

Team building

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Retail Store Manager - Empire 4025 West 41st St., Sioux Falls, SD 57106

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. We are currently accepting applications for a Store Manager. The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients. The Store Manager is responsible for managing the overall operation of the makery, including supervising staff, making staffing decisions, ensuring client satisfaction, monitoring staff performance, handling maintenance issues, maintaining cleanliness, and managing safety and security.

Tasks & Responsibilities:

• Developing and coaching employees to provide excellent client experiences.
• Addressing client concerns promptly.
• Setting a positive example and maintaining a calm demeanor during busy times.
• Ensuring a client-first attitude by holding team members accountable for service quality.
• Driving company metrics through action plans and team motivation.
• Promoting company culture, values, and mission.
• Delegating responsibilities to ensure smooth operations.
• Managing stock of raw materials, finished products, and supplies.
• Maintaining store conditions and visual merchandising standards.
• Overseeing production, cleanliness, maintenance, sanitation, and organization of the makery.
• Managing staffing levels to support employee development and operational needs.
• Ensuring compliance with wage and hour laws.
• Using operational tools for planning and achieving excellence, including labor guidelines, reports, cash, and inventory management.
• Using financial reports to monitor performance trends and issues.
• Conducting performance assessments and setting goals to improve sales.
• Managing ongoing sales activities.
• Working a minimum of 40 hours per week, including mid and/or closing shifts as scheduled.
• Having reliable transportation for banking and other duties.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service and operational knowledge.
• Problem-solving and organizational skills.
• Leadership skills with coaching and mentoring ability.
• Team building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements:

• Ability to stand and walk for long periods.
• Not sensitive to scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift up to 50 lbs.
• Ability to perform physical activities such as reaching, climbing, balancing, twisting, stooping, kneeling, or crouching.
• Ability to perform cleaning functions like dusting, sweeping, mopping, and scrubbing.